CHARLA P Xkp

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Verified Reviewer

Still no reply from company! I just watched another ad from Lipozine

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I brags almost about a special, call now, just $29.95 for 4X's the bottle sizes plus the other to boost your weight lose. Now that is the advertisement I called about. Not the smallest it looks like they have......... Why would I ever call and order that small amount while watching a tv advertisement? It is 7 Am 9/22/20 Charla Porter
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Cons:
  • Do not reply to customers concerns
  • No customer service available
  • Bad customer service

Preferred solution: Let the company propose a solution

REFUSETOPROVIDE C
map-marker Denver, Colorado

Charged for something I did not order, had to pay to return it

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The automated system BLASTS you with offers. Even after you say NO, it continues to offer products. I had to state NO multiple times, even after confirming, with NO and was still charged with a product that I did not order. I contacted the customer service number and was told I had to pay to return it, because "people order things all the time over the phone and we do not pay for return shipments". The products I received were the wrong ones offered and I still had to pay to return them. This is their mistake, they didn't ship what was offered on TV, charged me for more products I did not order, and still won't refund me until I pay to return the products that they incorrectly charged me for and inaccurately filled. PLUS you are automatically enrolled in a monthly shipment, even though it is supposed to be for a one time purchase. And that is NOT disclosed on TV, or when ordering. Its a SCAM!!!!!
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Loss:
$36
Cons:
  • Charged for return that they made error on
  • Wrong product shipped
  • No way to contact online you have to call

Preferred solution: Full refund

User's recommendation: I wouldn't recommend this company to anyone. Poor customer service, poor order placement system, poor return policy, misleading offers, intentional wrong shipment to hook people into a subscription unknowingly.

1 comment
REFUSETOPROVIDE C

The email address this complaint goes to is responded with an auto-generated reply of "this mailbox is no longer monitored"! They don't even get the review.

What is the point of submitting if it isn't even getting to them?

I submitted a complaint with the BBB. This was a waste of time!

Ann J Ydy

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Verified Reviewer
| map-marker Moore, South Carolina

Have not heard from Lipozene which is no surprise..Learned my lesson about dealing with unprofessional and dishonest people.

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Cannot get through to customer service. Received another bottle today. How can I get this stopped? They are a rip off. My attorney will handle from now on.
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User's recommendation: DO NOT BUY FROM THEM. THEY TAKE YOUR MONEY AND WONT STOP SENDING THEIR JUNK.

Danielle E Syf

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Verified Reviewer

Missing order

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My order never arrived. I've tried numerous times to contact via the phone number with no response. I'm out 30 dollars and over 6 hours in time.
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Loss:
$31
Cons:
  • Rip off
  • Bad customer service
  • Never got product

Preferred solution: Full refund

User's recommendation: Buyer beware, no package and awful customer service

Danielle E Syf

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Verified Reviewer
| map-marker Ruther Glen, Virginia

Missing order

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My order never arrived. I've tried numerous times to contact via the phone number with no response. I can't get a hold of anyone, there's no tracking order, and I'm out 30 dollars.
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Cons:
  • Never recieved product
  • Bad customer service

User's recommendation: Buyer beware, awful customer service and no product!!!

Tracy W Fql

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Verified Reviewer
| map-marker Frankfort, Illinois

Receiving Lipozene thru the mail without having ordered it

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We received Lipozene thru the mail, sent it back and now are getting charged for it. I've emailed them and told them NOT to send any more and to NOT take any more money from my bank account.

I had an allergic reaction to it before and don't want to have any more problems.

If they keep sending it and taking money out of my account, I will be getting in touch with the Better Business Bureau and telling them what happened. I will also be speaking to a lawyer about getting an injunction to prohibit them from taking money out of my account.

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1 comment
Guest

To all who have fallen for thier scam the only way to end these scammers from sending future bottles or taking more money out of your bank accounts in the future is to close your bank account and start a new one and if you used a card cancel your card and get a new one sent by your bank with a different pcp number they cant assest what they dont have the new information!! on your new account or card this ends thier reign over your account imediately and no more botttles of thier junk will be sent out to you because they can no longer assest your funds

Shanelle M

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Verified Reviewer

Refund,

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Lipozene - Refund,
I purchase Lipozene about a month-and-a-half ago. about two weeks of me starting. the pills I started to notice really bad migraines. and then I noticed my hair started to fall out.
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Loss:
$47
Pros:
  • No good at all
  • Rip off
Cons:
  • You will be lied to by csr members
  • Could not use
  • That they rip you off

Preferred solution: Full refund

User's recommendation: Do not buy I don't think it's worth it

Donna C Wdj
map-marker The Colony, Texas

You almost caused my husband to have a heart attack

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My husband called to order Lipozene and they kept on and on and wouldn't stop even after he said no at least 10 times to the point he was so angry . This is a SCAM , we just wanted the 4bottles to see if it worked .You should be be sued for doing this to people and making them this angry . I have been married to this man for 55 years and never seen him so angry as when we were ordering this . ELL NO H
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Loss:
$30

Preferred solution: Apology

User's recommendation: *** NO , i would not put them through what you put my husband through

Anonymous
map-marker Raleigh, North Carolina

Shortage

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I was to get 4 bottles of Lipozene jn a special tv promotion. I only recieved 2. Please send me the other 2 bottles immediately. I only recived the product last week after waiting more than 6 weeks!! After holding on with customer service for 40 minutes I was told that I was sent 4 bottles worth in 2 bottles. There are 60 capsules per bottle. You are supposed to take 2 per meal. That means they're trying to tell me that a normal order of lipozene comes with enough for a 2 week period!!! No body sells a product in a 2 week dose!!! Totally bogus sales practices es if this is true!!! Will never order this product again!!!!
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User's recommendation: Misleading advertising!!!

Bobbie H Aoq

Money was taken from my card got charged twice

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I got charged 2x for 1 bottle of pills
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Loss:
$32

Preferred solution: Full refund

Kristell Ooi
map-marker Bay Shore, New York

Order status issue

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I placed my order on July 13 Received a text message saying that my package is damaged and I will have to contact you to have my order reshipped. I have called the number numerous times and I get disconnected every time so hopefully this email will be acknowledged. So I have money taken from my account, a package that isn’t being delivered because it’s “damaged” and nobody to contact at the company. Order Id: LIPOODRM513**** I am hoping you can resolve this issue and resend out my shipment Thank you Nancy Barnett 1082 Manor Lane Bay Shore NY. 11796
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Chrissy w Wig

No longer want to recieve Lipozene

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Updated by user Jul 28, 2020

Unresolved

Original review Jul 28, 2020
I have called 5 times to cancel my order can not talk to any one on hold over 45 minutes every time or more can NOT go online to cancel my order not happy they keep taking money out of my account I have to call and cancel my card that is a big inconvenience and the pills did not work
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Loss:
$30
Pros:
  • Bom
Cons:
  • Return policies are deliberatly made hard to discourage returns
  • No weight loss

Preferred solution: Cancel my order stop taking money out of my accounts

User's recommendation: Don't do it

Lynn B Xdc

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Verified Reviewer

Charged more that I authorized

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I ordered lipozine 29.95 product, but my account was charged over $70+. I am very upset. Tried to call the day of order but no one answered, the phone cut off after a few minutes. I am on the phone now and have been for about 15 minutes, but no one has picked up. I want my order canceled and my money refunded NOW. I will not do business with a company that works underhanded like this. If this is not refunded by tomorrow, I will file a complaint with my bank. I am not at all happy!
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Loss:
$78

Preferred solution: Full refund

Darnelle Fdd

Poor conversation ethics

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I do not want to agree to the purchase of the Lipozeneagreement. Do not want to continue with an order. Have been on hold for over 15 minutes. Really upset with the whole deal. Do not send or bill me for anything.
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Cons:
  • No ability to ask if you wanted to do business

Preferred solution: Do not send me any product or bill my credit card 0

User's recommendation: Listen closely

Garland K

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Verified Reviewer

Cancel all future orders

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I try your product, the same day i cut my grass. The next day i had bleeding from my private part. Not taking any more of this stuff, cancel all future orders
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Loss:
$75
Pros:
  • No good at all
Cons:
  • No good
  • Ineffective

Preferred solution: Full refund

User's recommendation: I tried to call and cancel but I waited 25 minutes per call and still no answer. Email is the best way to contact lopozene