Anonymous
map-marker Matteson, Illinois

Scam!!!!

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Credit card charged for item not ordered, have contacted The Attorney General s` Office. Refund $396.00 to credit card! LipozeneRX not authorized to charged this amount to card!
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User's recommendation: Do not order from this company!Scammers

Nini K Jbw

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Verified Reviewer
| map-marker Lakeland, Florida

Product does not work and company evades making good on 30day guar

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I wrote the this company twice long within the 30 day window to advise me on label to return the product for refund. They refused - save your money - does not work and they lie on their guarantee. Will be disputing my credit card company.
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User's recommendation: Save your money product not effective- they do not keep guarantee promised.

Jaxxii T

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Verified Reviewer
| map-marker Peoria, Illinois

I couldn't give 0

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Lipozene - I couldn't give 0
Updated by user Sep 21, 2023

I'm gonna get you killers I'm anorexic lipozene almost killed me!!

Original review Aug 22, 2023
I bought an equate brand weight management labeled as a pro or prebiotic and said it supports blood pressure and cholesterol levels. Plus it says melts fat in the blood. From walmart @!! I talked to a very kind lady and she encouraged me. I didn't see the small teeny star on the bottle that says compare to active in LIPOZENE!! HOW DARE YOU I was crying bleeding and wasn't on my period. I have an ED but I thought my kidneys were failing. I want money back.
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Loss:
$20
Pros:
  • Rip off
Cons:
  • No good
  • Terrible product
  • Terrified of kidneys failing

Preferred solution: Full refund

User's recommendation: 0.00000000 no

Angelina W Coc

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Verified Reviewer

I have a return

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And I cant get in touch with anyone and I spent 14.00 to return the unused product. So I would like to know when ill be getting my money back?
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Loss:
$29
Cons:
  • Never know when im gonna eat
  • Have to drink 8ounces of water every time before you eat

Preferred solution: Full refund

User's recommendation: Dont do it

Kody Sie

Ordering

Can't get through to anyone all the numbers are wrong,can't get through texting either,I don't know who else to call
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Preferred solution: To a customer service operator

Mary C Xya
map-marker Chicago, Illinois

I was charged to much for my order

I ordered lipozene online my confirmation on my gmail said one price and on my bank account they cover charged me I made a call to the customer service and was told that I would get a call back and I never received a call back I had to keep calling and I was finally answered after about five times over and over again and I was told they would cancel my order but I didnt receive any confirmation of it and was told it wasnt necessary I believe that any company should give you an confirmation for all transactions Im very disappointed I hope that the customer service can fix this problem
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Mary C Xya

I was charged to much for my order

I asked them to cancel my order because I was charged more than my confirmation amount was and it took me five phone calls and I was told I would receive it in five to seven days
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Loss:
$61

Preferred solution: Full refund

User's recommendation: I would say watch bank accounts

Mary C Xya
map-marker Chicago, Illinois

I was charged to much for my order

My problem hasnt been resolved as of yet Im waiting for a call back on my confirmation of my gmail I was supposed to be charged $34.51 but in reality I was charged $61.98 this is wrong
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User's recommendation: My problem wasn’t resolved as of yet

Teresa M Vdi

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Verified Buyer
|

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Verified Reviewer

Fraud/deceptive advertising/unethical billing practices

Lipozene - Fraud/deceptive advertising/unethical billing practices

On June 10 2023, I placed an online order for Lipozene+Metaboup, double the order, at an advertised rate as seen on TV. I placed the order online and was sent a copy of the invoice, total $50.80, order number Lipoodr 516****.

Then I noticed I got a 2nd email congratulating me for signing up for auto shipments and auto billiing, which I did not do. I immediately called the customer service number on the invoice 888-220-****. First attempt to call, the phone rang and rang and rang and went to a voicemail. I called a 2nd time, this time I spoke with a woman.

She told me everything was on back order and it might take 6 weeks to get what I ordered in the mail. I told her I did not knowingly or intentionally sign up for auto ship and wanted that cancelled from my account. What Lipozene is doing is a pop up will show up right when you are about to place your order that states Click Here to Sign Up by email. BUT you do not know what you are signing up for.

I took it to mean to sign up for email alerts to discounts and promos. It does NOT specify click here to sign up for auto shipment. So the lady told me she put a note in my account that I did want auto shipments and I would not pay for any if they arrive by mail. i asked for a confirmation number and she said that she was unable to generate confirmation numbers and reminded me that it might take several weeks to receive what I did order and my card would be billed for $50.80 when my merchandise ships.

She also said I would get an email confirmation when the order ships.

So, on June 20, I get a phone call from my bank that there was a suspicious attempt by someone to use my debit card. I saw on my bank account where Lipozene charged me $95.50, not $50,80 the amount my invoice is showing. As of today, June 22, I have not received any shipment confirmation and the amount they billed my card is almost double what the invoice states. I tried to call the 888 number and no one ever answered the phone.

I filed an online complaint on the Lipozene chatbox. No one responded. This is a company that covers its tracks.

As of today, I've seen at least 5 different 800, 855, and 888 numbers listed for Lipozene and no one is answering the phone. It goes to robocall.

View full review
Loss:
$96
Pros:
  • Blood sugar
  • Product does help lower cholesterol
Cons:
  • Decptive advertising practices
  • Billing fraud

Preferred solution: Full refund

User's recommendation: do not order online from this company

Anonymous
map-marker Manhattan, Kansas

Cancel order

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I just wanted to stop any automatic shipments and I was informed that there are none, it was a one time orders
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Teresa M Vdi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipment received did not match what I ordered, over charged,

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I finally received a shipment from Lipozene. What I ordered online was 4 -120 count lipozene bottles and 2 free 60 count Mebaboup.

What I received was 16 30 count Lipozene bottles and 1 free Metaboup bottle. My original order number from the online order I placed on the As Seen on TV advertisement was LIPOODR516****, dated 6/10/23 and grand total was $50.80 (with the free shipping and discounts from the ad factored in). What i received was billed at $95.50, order # 62431***-*. My bank flagged my debit card as stolen on Tuesday, June 20, for what appeared to be fraudulent activity on my card.

Lipozene billed me $95.50, even though my invoice was for $50.80. So I called the customer service 888 number and spoke with "Trish". She said she has nothing to do with online orders and wouldn't be able to confirm or deny what order I originally placed or what the promo was on the ad I saw. Then she pulled up my account and this startled me.

She said there was another order placed, using my card and on my LIpozene account last week. I only placed the one order on 06/10. It looks to me that someone at Lipozene is making fraudulent charges.

Trish said she would be refunding me $62.55, If I don't see that refund in my bank account after about 72 hours. I'm reporting Lipozene to the BBB in their area.

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Loss:
$63

Preferred solution: Price reduction

User's recommendation: beware that Lipozene has a reputation for fraudulent shipments and billing.

David M Ajf

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Verified Reviewer

I ordered 1 order as shown on TV for $29.95. Plus...

I ordered 1 order as shown on TV for $29.95. Plus tax snd was charged $70.83 ??? Please adjust and correct amiunt.
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Anonymous
map-marker Liverpool, New York

Dispute

Charged twice what the tv offer was and was supposed to get a bottle of metabolism booster with the two bottles of lipozene. I called to get what was offered on TV. Would like to talk to someone to resolve this issue. Order #90940
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Anonymous
map-marker Tampa, Florida

I have requested cancellation of my subscription and a refund.

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I received another order in the mail despite requesting cancellation and refund. The product does not work despite following all the instructions.
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User's recommendation: Don’t believe the hype

Anonymous
map-marker Orlando, Florida

Difficulty cancellation

Disingenuous advertising, Do your research and understand the financial implications of your research and expenditures
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User's recommendation: Do not believe the hype

Anonymous
map-marker New York, New York

I ordered and paid for, it. I've been waiting for 1 month now. You need to pay me back my money, I'm not paying for nothing

I'm still waiting for the Lipozene, you took my money, and I never received it. So you stold my money, I've been waiting a month and half, you need to pay me back my money, or send me the Lipozene. Lisa Schumacher 503720****
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User's recommendation: They are theives, you can't trust them

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