Not resolved

I called for the trial offer with free shipping. The charge on my debit card was $21.34 MORE than should have been.

I called the company 10 hours later to inquire about the charges and was told I ordered additional product; I DID NOT. I told them to cancel and was told that it was already submitted and I would have to wait 3 to 5 weeks for the product then cancel and return but no refund forreturn postage! I will mark it refused and send it back, then cancel.

I just hope it works. I will put a bankhold on that company of change my bank account number.

Monetary Loss: $54.

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